We want you to be fully satisfied with your purchase! If for any reason you’re not happy, we offer a 90-day return policy from the date of purchase.
Eligibility: Items must be in their original condition and packaging.
Restocking Fee: A 20% restocking fee will apply to all returns.
Return Shipping: Customers are responsible for the cost of return shipping.
Refunds: Once your return is received and inspected, we’ll process your refund (minus the restocking fee) to your original payment method.
Warranty
This manufacturer offers a standard warranty that covers structural defects for the lifetime of the product, as well as a 10-year warranty for the play surface and slate, a 2-year warranty for accessories, and a guaranteed 5-year leveling period.
Extended warranty options are also offered for an additional fee to those seeking enhanced security measures.
Warranty Coverage
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5 Years(+$299)
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10 Years(+$499)
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Lifetime(+$899)
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Structural Warranty (Covers frame and legs)
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5 years
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10 years
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Lifetime
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Play Surface & Slate (Protection against warping/defects)
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3 years
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5 years
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10 years
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Accessories Warranty (Covers cues, balls, and cloth)
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1 year
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2 years
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2 years
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Leveling Guarantee (Free leveling adjustments)
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1 year
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3 years
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5 years
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Terms and Conditions
Cancelations within 48-hours - $0.00 fee
Cancelations within 7-days - 5% fee